Since 1962, 24HR Home Comfort Services is your best choice for repair, installation, and service in homes and buildings just like yours in the Wisconsin and Northern Illinois. We take special pride in the craftsmen we train and employ--a fact you'll see in their reviews below. Its also noticeable immediately in the attitude and integrity our technicians bring to your job site. Our entire company works hard to make your experience with us hassle-free and enjoyable. You can also be assured that 24HR HCS stands behind the work we do as well as comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Furnace Repair and Air Conditioner Repair in Waupun WI. Call us today at (608) 868-6411! We are 24HR Home Comfort Services,Your Home Comfort Champions!
customer service is always grest
Jason was great with customer service, helping with questions n tried to fix our humidifier connected to furnace that wasn't connected from day one
Excellent
I still think that we would be having problems if it wasn't for the outstanding efforts and cometment of the young men that came to help us on both days. THANKYOU ALL!
Awesome employee explained what he was looking for in and out of the furnace.
Very thorough, knowledgeabe and efficient
Jose was easy to talk to & was very considerate.
Jason did a very nice job. He also explained other services offered such as thermostats,humidifiers and carbon dioxide detectors
good job
On time, friendly and knowledgeable.
I think they are excellent with setting up apt, to professionalism, answering all ur questions
They went through every detail
Very happy with new furnace
Jason always does a good job
This was a lousy experience from the beginning. This was for my parents who are both elderly and way too trusting. Salesman showed up within hours of tech telling them the A/C had went bad. Rammed through a deal making them believe competitors would be priced higher. Then I stepped in on the day of install. Contacted customer service. Woman lied claiming it was not possible to reach a sales consultant because it was a Saturday. Then when I said I would send the installers home the salesman miraculously became available. Salesman agreed to drop some on the price. Allowed installers to complete job. The following week we decided the price was still way too high and suggested we wanted it all removed and we would get another company to come in at a far better price. Salesman came back out. While the price was lowered a bit more, it was still way too high. The salesman is a condescending jerk. Despite the fact that my mother and I were right there, he kept trying to talk to my step dad because he had figured out my step dad was too trusting and didn't like conflict. My mother has health conditions that require they have working A/C and the salesman preyed on that by saying there would be a gap between the time your company removed the furnace and A/C and the new units would be installed. My parents ultimately accepted the deal. Then the very next day the A/C was not working and required a service call. Tech said installers wired incorrectly and he re-wired. 2 days later it again stopped working which resulted in another service call. Turns out first tech re-wire job was also wrong which caused the main circuit board to fail which had to be replaced. All in all if I had to rate the overall experience on a scale of 1-10, I would give it a negative 5. Every part of this was handled poorly by 24 hour. (Oh yeah, me telling the customer service rep that I would send the installers home resulted in her claiming I threatened her.) I am still trying to decide if I should take this to the BBB and Fox 6. A company that takes advantage of elderly people should not be in business.
Install of a Rheem X13 Furnace
Install of Boiler
Clean and check on air conditioning, all ok
Clean and check on 4 yr old Rheem furnace we installed,all ok.
Clean and check on 4 yr old Luxaire furnace we installed, all ok.
Service call, tstat issues, fixed problem all ok.
Service issue, fixed.all ok.
Clean and check on air conditioning, ok.
Clean and check on 9 yr old Coleman furnace, ok.
Clean and check on 6 yr old York ac we installed,ok.
Install of new Rheem 13 seer AC
Service issue no ac, fixed.
Service call,no ac, addressed issue
Clean and check on 3 yr old Rheem ac we installed, ok.
Clean and check on 30 yr old Lennox ac, all ok.
Annual maintenance on Rheem furnace.
Clean and check on 4 yr old Coleman and Rheem system, all ok. We installed.
Clean and check on 3 yr old Rheem ac installed by us, all ok.
Install of Furnace Ac and duct cleaning
Clean and check on 6 yr old Payne ac andvrepairs, all ok.
Clean and check on air conditioning, all ok.
Clean and check on 40 yr old whirlpool furnace,ok.
Humidifier install and maintenance and service by 24hr home comfort services
Carrier infinity service and maintenance by 24hr home comfort services
Rheem furnace service and maintenance by 24hr home comfort services