Roy and Shane were the installation crew sent to my house. These guys were great!! Very personable, and professional. Installation went very smooth and looks fantastic! You can tell they take pride in their work. Would recommend this crew any day. Thank you Roy and Shane.
We called because a furnace was out at a rental and they were very nice and accommodating. They got a technician out within 2 hours. Love that I was sent the name and photo of the person coming for safety reasons. Very honest and let us know that it was only a breaker that got tripped and didn’t try to do more or up-sell us to make more money. Will definitely use again.
Technician was on time. Very courteous. Did a great job. Cleaned, inspected and changed filter
Dave was extremely thorough with his quote. The previous person who quoted me was an HVAC tech and didnt even go upstairs. Dave measured the windows. walll depth, sq feet and was more knowledgeable and articulate on components affecting my air flow than even the techs who had quoted me. I was a skeptical buyer because my house came with a heater from 50 years ago and just window AC's. He spent about 2 hours with me and had me go down from 100,000 BTU,s to 60 and so far it heats up stairs and down perfectly! The quote was slightly higher than some other places but it was worth piece of mind in the long run! For example the HVAC tech Ryan was thorough and even stayed later till I got done with work to show me what he had done and how to use everything. When Ryan was installing, there was an issue with my breaker box not being able to take the ac fuse so they had to call an electrician and I wasn't charged for it! They really mean it when they say they guarantee their work. Everything looked like fine art when he was done. You you guys are the best! As a realtor I will refer everyone your way.
I have had them over twice, once for the furnace and now for the AC. Sean is great, he has extra attention to detail, answers my questions and is always prompt and polite. I will continue to use their services and highly recommend them!
Tom did a great job of explaining the problem with our furnace. He didn’t have the part that was needed but assured us he would return the next day to solve the issue. As promised he returned and fixed the issue in a timely matter and of course was very professional. Thanks Tom
Friendly, knowledgeable, reasonable price, professional. Late to to previous job but failed to call and let us know
Alex and Jake were responsive and professional— we had them here for routine check up in our furnace and AC which is part of our check up service that we pay for once annually— a great value by the way.
Alex and Jake checked our filters and Alex advised about replacement intervals.
I asked about and Alex explained the possibilities for various solutions that could help with our hot spots and cold spots.
We have a furnace and AC that are about 17 years old, so the info about options for future really helped.
Our furnace broke down at 3am on December 26. At 8 am I tried to call my normal contractor who actually installed the system when we built the house. (They had their phone system shut down until Tuesday). Since I could not get in touch with them I called 24hr Home Comfort. They were at my house by 10 am Monday morning. Got the furnace running, had a new system installed on Thursday. All involved were very helpful, polite, clean , and professional. Highly recommend 24hr Home Comfort Services.
Tom their technician was as always first rate! Thorough cleaning and attention to detail. Fair pricing. Easy to contact company and never get any attitude, unlike Official Heating and Cooling (took over Approved Comfort), who were also price gouging us in comparison, almost double for an Emergency/unscheduled call out! So glad we found 24 Hour!